hierarchy-of-engagement

Features and purpose

Use when asked to "define our core action", "North Star metric", "accruing benefits", "improve retention mechanics", "hierarchy of engagement", or "Sarah Tavel framework". Helps consumer products identify the actions and benefits that drive long-term retention. The Hierarchy of Engagement framework (created by Sarah Tavel at Benchmark) maps progression from core action to mounting loss.

Quick start

Follow the repository instructions for this skill and your agent. Review the files and dependencies before adding it to your workflow.