helpdesk-system-integration
Connecting applications with customer support platforms like Zendesk, Intercom, and Freshdesk to manage tickets, user accounts, support workflows, SSO integration, and widget embedding.
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Connecting applications with customer support platforms like Zendesk, Intercom, and Freshdesk to manage tickets, user accounts, support workflows, SSO integration, and widget embedding.
Organizing and tracking interactions with customers and prospects including data models, segmentation, enrichment, GDPR compliance, and contact lifecycle management.
Comprehensive guide to defining and managing cross-team interfaces including APIs, events, data schemas, and process contracts for independent team operation
Streamlining, automating, and measuring marketing tasks and workflows to enable personalized customer engagement at scale through segmentation, behavioral triggers, and automated campaigns.
Workflow step compliance guidance with mandatory step reminders and visual progress tracking. Reminds Claude to complete all workflow steps before PR creation.
Tracking user journeys through sequential steps to identify where users drop off and optimize conversion at each stage using funnel visualization and drop-off analysis.
Create and execute ExecPlans for complex, multi-hour tasks. Use when the user requests work requiring significant research, design, and implementation—refactors, new features, migrations, system changes. An Exe...
Complete Azure DevOps automation - boards, repos, pipelines, artifacts
This skill should be used when the user asks to "use GitHub CLI", "use gh command", work with "pull requests", "create a PR", "merge pull request", "approve PR", "review PR comments", "check PR status", work wi...
Use when processing Todoist inbox items, daily briefing tasks, or items tagged for review. Classifies via Eisenhower matrix with action recommendations.
Use when organizing tasks, processing inbox items, or mapping between Todoist, Notion, and Obsidian PARA systems.
Use when creating tasks, processing inbox, triaging Todoist, or user mentions "my tasks", "todoist", or "task management". API patterns, project IDs, GTD workflow.
Identify next development task from project schedule and validate claimed progress against actual codebase state. Serves as GPS for development - tells you where you are and where to go next. Stage 2 of dev-wor...
Providing insights into support team performance, customer satisfaction, and operational efficiency through metrics, dashboards, real-time monitoring, and predictive analytics.
Tracking stock levels, managing reservations, handling stock movements, and providing forecasting for e-commerce operations with real-time updates, multi-warehouse support, and low stock alerts.
Tracking potential customers from initial contact through conversion, including lead capture, scoring, qualification, assignment, nurturing, and conversion processes.
Gathering, analyzing, and acting on user input through surveys, feedback widgets, rating systems, sentiment analysis, and integration with product roadmap to improve products and services.
Use when interacting with Notion PPV system, creating projects, updating goals, doing quarterly reviews, or working with PPV databases.
Record session progress to progress.md with date-stamped entries (YYYY-MM-DD format) containing 1-3 sentence summaries. Focuses on outcomes not process, using action verbs like Created, Implemented, Fixed, Refa...
Managing Linear issues, projects, and teams. Use when working with Linear tasks, creating issues, updating status, querying projects, or managing team workflows.
Tracking deals through stages from initial contact to close, including pipeline design, deal progression, forecasting, probability calculation, and sales analytics.
Smart discovery across ASU GitHub repositories. ONLY use when active repo is in ASU org (github.com/ASU). Use for finding ASU repos, code patterns, integrations, and SDKs. Domains: PeopleSoft, EDNA, DPL, Terraf...
Automated scripts for common repository tasks including setup, cleanup, dependency updates, and maintenance.
Master orchestrator for development workflow. Use when user says "下一阶段", "继续开发", "next task", "proceed", or asks to continue development. Coordinates spec-sync, progress-tracker, implement, testing-stag...
The default order uses GitHub repository stars from our indexed data. Stars belong to the source repository and may be shared by multiple skills. They indicate repository interest, not skill installs or an independent quality score.