service-design

Features and purpose

Comprehensive service design methodology for creating sustainable solutions and optimal experiences for both customers and service providers. Use when designing end-to-end service experiences, creating customer journey maps, building service blueprints, mapping service ecosystems, identifying touchpoints and pain points, designing frontstage/backstage interactions, or improving existing service delivery. Applicable to digital services, physical services, and hybrid product-service systems.

Quick start

Follow the repository instructions for this skill and your agent. Review the files and dependencies before adding it to your workflow.