customer-service

Features and purpose

Customer service auto-reply system. Use when user wants to (1) add-product - add products/services to serve, (2) add-customer - add customer profiles, (3) add-operator - add service strategies/operators, (4) call - start customer service call session where Claude acts as customer service representative, (5) list - view current products, customers, and operators, (6) mock-product - generate mock product data, (7) mock-customer - generate mock customer persona, (8) mock-operator - generate mock service strategy. Supports importing from DOCX, PDF, XLSX files. Data stored in .ezagent/database/customer_service/.

Quick start

Follow the repository instructions for this skill and your agent. Review the files and dependencies before adding it to your workflow.